More Information and FAQs
Hello! Thank you for checking out our FAQ. We hope you can find the answers to any questions you find here...
We look forward to seeing you soon and thankyou for your continued support!
Are you open ?
Riverside Garden Centre and Cafe are open!
Summer Opening Times
Our cafe closes half an hour prior to the garden centre closing.
Breakfast (9:30-11:30) and Lunch (12:00-2:30)
Find the menu here
We are open on bank holidays unless otherwise stated.
What are the Covid-19 precautions that have been put in place?
Staff have been working hard to ensure the garden centre and café remain Covid safe. Hand sanitiser is available throughout, facilities are regularly cleaned, and staff ensure a high standard of safe practice. Contact-less payment with no card minimum is available.
Have there been any updates with the road closure campaign?
We would like to thank everyone who contributed to the Harbour Hopes engagement during the autumn and left messages of support for Riverside. This was given special mention in the engagement report (pages 10 & 11) which will be key to the next stage of planning for the area. You can read the report here. We really appreciate you taking the time to become involved, and we will keep you fully informed as the next phase of the process unfolds during the early part of next year.
Read our most recent post about it here
Are there any vacancies at Riverside?
We currently do not have open vacancies. All vacancies are advertised here on our website, on posters and on our social media.
We are not currently advertising any vacancies at the moment. All vacancies are posted on our website and social media.
Can I subscribe to Riverside newsletter?
Yes! We email out our newsletter once a month with updates of what's going on at Riverside and new plants and products you may be interetsted in! Find the links here
You can also follow us on our social medias!
Instagram - @riversidegardencentre
Facebook - @riversidegardencentrebristol
Twitter - @Riverside_GCHQ
Upcoming Events at Riverside: (click on the event to find out more)
Aug Dahlia Festival
Are the toilets open?
Our toilets are open to customers and we ensure they are regularly cleaned
Is the Play Area open?
Our play area is open!
Do you taking bookings in your cafe?
We do not offer booking in our cafe but will try our best to accomodate you on your visit.
Are you accepting cash payments?
We are accepting cash in both the garden centre and café, although we would prefer contactless card payment if possible.
Am I allowed to bring my dog?
Yes, dogs are welcome inside and out but please keep them on leash and off of furniture. Dog bowls are also stationed throughout
Are you accessable for disabled customers?
We are set up for disabled access: we have disabled parking spaces right next to our entrance - there is a short, gentle slope from the entrance down into the garden centre itself. We have a dedicated disabled toilet and all of the garden centre and café is accessible (either flat or with slopes where there is a change in height). There are a few areas where the surface is gravel so possibly not the easiest for an (unassisted) wheelchair. Our staff are more than happy to help if necessary.
Can I purchase gift vouchers?
Both National Garden Gift Cards and Riverside Vouchers (£25 only) are available to purchase and use at Riverside. However, we are not able to post them to you so must be bought in person. You can purchase National Garden Gift Vouchers on the HTA website or at www.thevouchergarden.co.uk. They are accepted in our garden centre and cafe.
Do you have a home delivery service?
Yes! We offer a flexible next day/2 week-day (subject to availabilty) home delivery service for purchases made in store. Please talk to a member of staff if you are interested in this service.
Find if you are in our range here
Are you taking customer orders?
Please fill out an equiry form. We are taking some customer orders depending on the enquiry. Due to limited supply, we cannot guarantee we can fulfil orders but we will try!
Can you check if a plant I am looking for is in stock?
Please call us or fill out a customer enquiry form online and we will get back in touch as soon as we can. We continue to be very well stocked with a range of indoor and outdoor plants, soils, equipment and more. In store, our friendly and knowledgeable staff can give you advice on specific plants and the options best for your space.
Do you stock Council Garden Waste Sacks and Food Waste bags?
Council Garden Waste Sacks and Food Waste are in stock! Available by our shop tills.
What is your stock of soil and compost?
We have a good range of soil types and compost available at the garden centre. We only stock Peat-Free Compost at Riverside!
Do you have baby changing facilities?
Yes, there is a baby changing station in all toilets.