FAQs

Welcome back and happy new year! We are open as usual

Monday - Saturday | 9:30-5:00

Sunday | 10:30-4:30

Our cafe closes half an hour prior to the garden centre closing.

Breakfast (9:30-11:30) and Lunch (12:00-2:30)

We are a vegetarian cafe with a variety of options for gluten free and vegan - see details on our menu

We are open on all bank holidays except Easter Sunday. We close from 25th December and reopen 2nd January. More updates will be posted nearer those times.

Riverside Garden Centre is the largest independant garden centre in the city. We are based in the community of Southville.

Our address Clift House Road, Southville, Bristol, BS3 1RX. Please see our 'How to get to Riverside' page for more information on routes by foot, public transport or car.

On the 28th November 2022, Bristol City Council introduced a 'Clean Air Zone' (CAZ) to the city. Riverside is just within the zone.

The council estimates that more than 70% of vehicles are compliant with the CAZ emissions requirements, but this still means that some customers using older vehicles may have to pay a charge when visiting us as we are within the zone. The ‘Clean Air for Bristol’ (CAB) website tells you all you need to know about the scheme including a vehicle checker which you can use to find out if your vehicle is compliant or not. If not, then you will need to pay a charge of £9 for each day that you enter the CAZ.

Find out more on the Bristol City Council Website with a map of the zone and vehicle checker.

The draft masterplan has been released (10th February 2025). You can see it on the Harbour Hopes website and give your feedback (open until 9th March 2025).

Please see our latest update - www.riversidegardencentre.com/press/the-western-harbour-redevelopment-feb-2025

We have a vacancy in our cafe!

 We post on our vacancies page and social media when we have opening. If you would like to send us a CV or application form to keep on file for future vacancise, please get in touch.

Yes! We email out our newsletter once a month with updates of what's going on at Riverside and new plants and products you may be interetsted in! Take a look at our previous blog posts and sign up to to be added to our email list.

You can also follow us on our social medias where we post regularly with new products and plants, seasonal tips and Riverside updates.

Instagram - @riversidegardencentre

Facebook - @riversidegardencentrebristol

Twitter - @Riverside_GCHQ

We are accepting cash in both the garden centre and café, although we would prefer contactless card payment if possible.

National Garden Gift Cards are available to purchase and use at Riverside. However, we are not able to post them to you so must be bought in person. You can purchase National Garden Gift Vouchers on the HTA website or at www.nationalgardengiftvoucher.co.uk. They are accepted in our garden centre and cafe. 

We are set up for disabled access: we have disabled parking spaces right next to our entrance - there is a short, gentle slope from the entrance down into the garden centre itself.  We have a dedicated disabled toilet and all of the garden centre and café is accessible (either flat or with slopes where there is a change in height).  There are a few areas where the surface is gravel so possibly not the easiest for an (unassisted) wheelchair.  Our staff are more than happy to help if necessary.

Yes, dogs are welcome inside and out but please keep them on leash and off of furniture. Dog bowls are also stationed throughout

Yes! We offer a flexible next day/2 week-day (subject to availabilty) home delivery service to most Bristol addresses. It can be booked with our till staff on purchase. Please see our delivery page for more information about our range and fees.

Our toilets are open. We have a disabled toilet and baby changing facilities available.

We ahve a small play area beside our cafe for our youngest visitors to enjoy. It is open everyday but please note, we may need to close it for a few hours on icy mornings to ensure it is safe to play on. 

We do not offer booking in our cafe but will try our best to accomodate you on your visit. If you are coming in with a larger group (8+), the cafe would appreciate team would appreciate a call to let us know.

Please fill out an enquiry form. We are taking some customer orders depending on the enquiry. Due to limited supply, we cannot guarantee we can fulfil orders but we will try!

Please call us or fill out a customer enquiry form online and we will get back in touch as soon as we can. We continue to be very well stocked with a range of indoor and outdoor plants, soils, equipment and more. In store, our friendly and knowledgeable staff can give you advice on specific plants and the options best for your space.

Council Garden Waste Sacks and Food Waste are in stock! Available by our shop tills. We sell Garden Waste Sacks for £2.50 each.

Go on the Bristol City Council website to book a collection.

The surplus apple collection programme will begin in September 2025. Please see here for updates.

We have a good range of soil types and compost available at the garden centre. We only stock Peat-Free Compost at Riverside!

Yes, there is a baby changing station in all toilets.

We do not allow smoking and vaping around our garden centre or cafe. You may smoke/vape in our car park.